Forums/Frequently Asked Questions

HELP - I can't log into the website

Niall OMeara
posted this on April 21, 2010 10:12

If you can't log into the website here's some simple steps that should help.........

1. Click "forgotten password"

2. When prompted enter the email address you used when creating your account. Then click send

3. Close down www.fredaldous.co.uk so it's no longer in your browser.

4. Retrieve your new password that will have been sent to your email address.

5. Re-open www.fredaldous.co.uk and type (don't copy and paste) your new password.

6. You should now be able to log in to your account.

 

Still can't log in?

If you are still having trouble with the log in please consider creating a new account with a different email address or alternatively call 0161 236 4224 to place your order over the phone.