Forums
Fred Aldous Ltd - Help and Support
Niall OMeara April 25, 2010 • Announcements
Welcome to the Fred Aldous help and support section. Here you can contact us and find the answers to all your questions. If you want to contact us all the information you need can be found in the box on the right hand side of this page.
Take a look through the help and support section to find answer to frequently asked questions - found on the right hand side of the page.
If you have a question about using any products we sell why not post your question in our user forums and let the art and crafts community answer your questions. There are lots of people on our forums ready and willing to help.
Niall OMeara April 21, 2010 • Frequently Asked Questions
If you can't log into the website here's some simple steps that should help.........
1. Click "forgotten password"
2. When prompted enter the email address you used when creating your account. Then click send
3. Close down www.fredaldous.co.uk so it's no longer in your browser.
4. Retrieve your new password that will have been sent to your email address.
5. Re-open www.fredaldous.co.uk and type (don't copy and paste) your new password.
6. You should now be able to log in to your account.
Still can't log in?
If you are still having trouble with the log in please consider creating a new account with a different email address or alternatively call 0161 236 4224 to place your order over the phone.